Alastin Skincare

<p id="isPasted" style="box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem; font-family: proxima-nova; font-size: 15px; color: rgb(77, 77, 77); line-height: 1.7; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">If you purchased the product from an authorized ALASTIN Skincare provider, please contact them immediately to report your complaint or product reaction.<p style="box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem; font-family: proxima-nova; font-size: 15px; color: rgb(77, 77, 77); line-height: 1.7; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">If you purchased the product from our website, please contact ALASTIN Customer Service at 844-858-7546 or submit an email&#xA0;<a href="https://alastin.com/pages/contact-us" rel="noopener noreferrer" target="_blank">here</a>&#xA0;via the contact form.<p style="box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem; font-family: proxima-nova; font-size: 15px; color: rgb(77, 77, 77); line-height: 1.7; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Please provide the following information: Name and contact information Product and lot number (location) Description of complaint Description of reaction

If you purchased the product from an authorized ALASTIN Skincare provider, please contact them immediately to report your complaint or product reaction. If you purchased the product from our website, please contact ALASTIN Customer Service at 844-858

What if I have a product complaint or reaction?

Orders

Corporate Office Location, Hours of Customer Support, Contact Information

Where can I purchase ALASTIN Skincare Products?

Do ALASTIN Skincare products have expiration dates?

I couldn't locate a physician in my area, how I order ALASTIN Skincare products or find out which products are right for me?

Can I redeem Alle points on Alastin.com

General

Do you ship outside the USA?

Do you ship to USA Government bases or territories?

Shipping

FAQ's

Can I make changes or cancel my online order?

Do you accept returns?

What are the benefits of Auto-Replenishment?

How do I join Auto-Replenishment?

What will happen after I join Auto-Replenishment?

How do I make changes to my Auto-Replenishment order?

How do I make changes to my Auto-Replenishment account information?

What if my Auto-Replenishment order is placed during a site-wide offer?

What if I give the wrong shipping address or I'm not going to be where my subscription is normally shipped?

What if I have a product complaint or reaction?Updated a year ago