Alastin Skincare

<p><span id="isPasted" style="color: rgb(22, 22, 22); font-family: Inter, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">You will have the opportunity to make any adjustments within 30 minutes following order placement on the confirmation webpage. &#xA0;You will also be sent an Order Confirmation email that will provide you with a link to make any adjustments within 30 minutes after your order has been placed. &#xA0;Should you wish to contact us by calling 844-858-7546, we would be happy to try to assist. &#xA0;After the order begins processing, no changes can be made. Most orders are shipped within 24 hours. In this case, we ask that you please wait until the order arrives and follow the normal return policy procedure.&#xA0;</span> </p>

You will have the opportunity to make any adjustments within 30 minutes following order placement on the confirmation webpage.  You will also be sent an Order Confirmation email that will provide you with a link to make any adjustments within 30 minu

Can I make changes or cancel my online order?

Orders

Corporate Office Location, Hours of Customer Support, Contact Information

Where can I purchase ALASTIN Skincare Products?

I couldn't locate a physician in my area, how can I order ALASTIN Skincare products or find out which products are right for me?

ALASTIN Skincare® is Part of the Galderma Family, Giving You Access to ASPIRE Reward Benefits.**

Do ALASTIN Skincare products have expiration dates?

Can I redeem Alle points on Alastin.com

General

Do you ship outside the USA?

Do you ship to USA Government bases or territories?

Shipping

FAQ's

How can I update or change an address after placing an order?

What should I do if my package is lost or not received?

Do you accept returns?

What if I have a product complaint or reaction?

What is the policy for returning a product for a refund?

Do you offer any discounts?

What are the benefits of Auto-Replenishment?

How do I join Auto-Replenishment?

What will happen after I join Auto-Replenishment?

How do I make changes to my Auto-Replenishment order?

How do I make changes to my Auto-Replenishment account information?

What if my Auto-Replenishment order is placed during a site-wide offer?

What if I give the wrong shipping address or I'm not going to be where my subscription is normally shipped?

Can I make changes or cancel my online order?Updated 2 years ago